Terms of Use
Welcome to English Air Inc's Terms of use
Effective Date: 9/23/2025 (Last Updated Date)
Thank you for choosing English Air Inc.! These Terms of Use explain how you can use our services, including our website and text messaging features. By using our services, you agree to these terms, so please take a moment to review them.
1. Using Our Services: When you use our services, you agree to follow all applicable laws and these terms. We want you to enjoy your experience with us, and you’re responsible for how you use our services.
2. Opt-In SMS Messaging Program: When you opt in, you’ll receive text messages (SMS/MMS) from us. These messages might include:
Responses to your service inquiries or quotesAppointment confirmations and reminders
Updates about your project status
Feedback requests to help us improve our services
How Often You’ll Hear from Us: When you request a new service or appointment, our team will reach out to you via call or text messages. You can typically expect 3-5 messages per service request to schedule the right technician for you. We don’t usually send messages unless we have a limited-time promotion we believe could be valuable to you. You may receive these promotional messages once every quarter, but this may vary depending on your interactions with us.
Opting Out: You can opt out of receiving messages at any time. Simply reply with “STOP” to any message, and we’ll send you a confirmation that you’ve been unsubscribed. If you change your mind, you can sign up again or text “START” to receive messages from us once more.
Need Help? If you need assistance or have questions, reply with “HELP” to any message, call the number you received the text from, or visit our contact page for more support.
Message Charges: Standard message and data rates may apply. If you’re unsure about your plan, it’s best to check with your wireless provider.
Privacy Protection: Your privacy matters to us. We will never share your phone number with third parties for marketing. For more details, check out our Privacy Policy.
Your Consent: By opting in, you’re agreeing to receive messages from us, including auto-dialed messages. Please note that this isn’t a condition of any purchase.
3. What You Can and Can’t Do: We want everyone to have a great experience, so here are a few guidelines:
Do follow all applicable laws when using our services.
Don’t engage in any behavior that could harm, disable, or disrupt our services or interfere with others’ enjoyment.
Don’t use our services for unauthorized activities.
4. Intellectual Property: Everything you see and use on our site, including logos, designs, and content, is protected by intellectual property laws. You’re welcome to use our services, but please don’t copy or misuse our content.
5. Ending or Suspending Your Access: If you don’t follow these terms, we might suspend or end your access to our services. If you decide to stop using our services, you can opt out of texts, and we’ll respect that decision.
6. No Guarantees: While we aim to provide the best service, we can’t guarantee that everything will always work perfectly. Our services are provided “as is,” and we’re not liable for any delays or undelivered messages caused by carriers like AT&T.
7. Limitation of Responsibility: We’re not responsible for any indirect or unexpected issues that might arise from using our services, like loss of data or profits. Our liability is limited to the maximum extent permitted by law.
8. Protecting Us: If you misuse our services or break the rules, you agree to help us by covering any costs or legal fees we might face because of your actions.
9. Changes to These Terms: We may update these terms from time to time. When we do, we’ll post the new version on our website. Please check back regularly to stay up to date.
10. Governing Law: These terms are governed by the laws of Florida. If we ever need to resolve a dispute, it’ll be handled in the courts located in Orlando, Florida, and by using our services, you agree to this.
11. Get in Touch: If you have any questions or need help understanding these terms, please reach out to us at office@englishairinc.com or 407-468-7808. We’re happy to assist!
